Shop with Confidence at Jango
We understand that sometimes a product may not meet your expectations. That’s why we offer a straightforward 7-Day Easy Return Policy to make your shopping experience worry-free.
✅ Eligible Returns
- The product must be unused and in its original condition and packaging.
- Return request must be initiated within 7 days of receiving the product.
❌ Non-Returnable Items
- Personal care products, Undergarments, perishables, and digital downloads.
- Items purchased during clearance sales (unless defective).
📦 What If My Item is Damaged or Incorrect?
If you receive a damaged or incorrect product, please take a clear photo and contact us within 48 hours of delivery. We will promptly arrange for a replacement or full refund—no hassle, no delay.
💸 Refunds
Refunds will be processed within 7 working days after we approve your return. The refund amount will be credited back to your original payment method.
To request a return, please reach out to us at support@jango.com.pk or via WhatsApp at 03-111-097-492. Our customer support team is here to assist you promptly.