Get In Touch

03-111-097-492

support@jango.com.pk

Industrial Estate Hayatabad Peshawar

Frequently Asked Question!

How can I track my order once it is shipped?

Once your order is dispatched, you will receive a tracking number via SMS/Email. You can use our Track Order link in the header to see real-time updates.

Do you offer Cash on Delivery (COD) across Pakistan?

Yes, we offer COD to all major cities and towns across Pakistan. Please ensure you provide a valid phone number so the rider can contact you for delivery.

Are your products genuine / authentic?

Absolutely. Jango strictly sells authentic tactical and survival gear. Every item undergoes a quality check before being packed.

What is your return and exchange policy?

We offer a 7-day return policy if the product is damaged or not as described. To ensure a smooth process, we highly recommend making an unboxing video when you first open your parcel as proof of condition..

How long does shipping typically take?

For major cities (Lahore, Karachi, Islamabad), delivery usually takes 2–3 working days. For remote areas, it may take up to 5 working days.

Do you offer any discounts for advance payments?

Yes! We offer a Rs. 200 Flat Shipping Discount on all prepaid orders (Bank Transfer, JazzCash, or EasyPaisa). To avail of this, please share your payment proof/screenshot with our WhatsApp support after placing your order. Your order will be prioritized for immediate dispatch once verified.